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Frequently asked questions
Quick answers about the Coinvera platform.
How do I deposit crypto into my Coinvera wallet?
Navigate to Wallet → Receive, select the target wallet (Vault, Trading, or
Rewards), and copy the deposit address. Coinvera supports BTC, ETH, SOL, and all
ERC-20 tokens. Deposits are credited after the required network confirmations.
What is the SmartRouter and how does it work?
The SmartRouter aggregates liquidity from 14 sources — centralised exchanges, DEX
pools, and private market makers — to find the optimal execution path for each
swap. It automatically splits orders across venues to minimise slippage and price
impact.
How are staking rewards calculated?
Staking rewards are computed based on your staked amount, the current APY of the
pool, and the duration. Rewards accrue in real-time and can be claimed at any time
for flexible positions. Locked positions distribute rewards on the unlock date.
What happens if I lose access to my 2FA device?
Use one of your recovery codes (generated during 2FA setup) to regain access. If
you have lost both your device and recovery codes, contact support with identity
verification for a manual account recovery (typically 24–48 hours for Black tier).
What fees does Coinvera charge on swaps?
Coinvera charges a flat 0.1% fee on all swaps. Black tier members receive a 40%
rebate on this fee, paid in EDEN tokens. Network gas fees are estimated separately
and shown before confirmation.
Can I withdraw funds at any time?
Yes — available balances can be withdrawn instantly. Funds in locked staking
positions or active lending markets need to be unstaked or withdrawn from the
protocol first. There is no Coinvera withdrawal fee; only network gas applies.
How does the Liquidity Mining multiplier work?
Your mining multiplier is based on the amount of EDEN tokens you hold. The more
EDEN in your wallet, the higher the multiplier applied to your LP mining rewards.
The current maximum multiplier is 2.5× for holdings above 50,000 EDEN.
Is my data encrypted?
Yes. All data at rest is encrypted with AES-256. Data in transit uses TLS 1.3.
Wallet keys are secured via MPC (Multi-Party Computation) with a 2-of-3 threshold,
meaning no single party — including Coinvera — can access your funds unilaterally.
System status
All systems operational
Trading EngineOperational
SmartRouterOperational
Staking ContractsOperational
Lending ProtocolOperational
WithdrawalsOperational
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