1. Information we collect
We collect only what we need to run your account and keep it safe. This falls into three groups:
We do not collect your private keys. Wallets are secured with multi-party computation, so no single party — including Coinvera — can move your funds.
2. How we use your information
- To create and operate your account, wallets and earn positions.
- To verify your identity and meet anti-money-laundering obligations.
- To detect fraud and protect your account, for example unusual logins.
- To send transaction receipts, security alerts and the notifications you choose.
- To improve the product using aggregated, de-identified usage statistics.
4. How we protect it
Data is encrypted at rest with AES-256 and in transit with TLS 1.3. Access inside Coinvera is limited to staff who need it, logged and reviewed. You can add further protection with two-factor authentication, withdrawal whitelists and MPC approvals in Settings.
5. How long we keep it
We keep account and transaction records for as long as your account is open, and then for the period financial regulations require (usually five to seven years). Device and log data is deleted after 12 months.
6. Your rights
Depending on where you live, you can:
- Access and download a copy of your data.
- Correct information that is wrong or incomplete.
- Ask us to delete your data, subject to legal retention rules.
- Object to or restrict certain processing, such as product analytics.
8. Contact us
Questions about this policy or your data? Our data protection officer replies within two business days.